Setting up Canned Replies

There’s a Canned Replies feature here. In some sense, it’s like FAQ items, but there’s something more valuable, flexible, and personal about direct responses. Canned Replies should allow us to create something like an FAQ answer that we can tweak to fit each particular post in context.

We could test it to get the idea, and then we could set up some such as:

  • Links to wiki pages that answer common questions with some appropriate framing of the link
  • Various steps in showing newcomers around
  • [edit this to add more ideas]

I don’t really want to bother with this to start. It’s the kind of thing I think it’s better to create when you notice yourself re-typing something. Just take what you typed, polish a little, and dump it in a canned reply.

1 Appreciation