Monthly donation to Snowdrift stopped working

[nosovnikolay]

Crowdmatch events did not occur for me since February. I tried re-entering my payment information, but that did not solve the issue.

[wolftune]

Thanks for the report. This is known. The crowdmatches had previously been run manually, and the person doing them missed March (and then didn’t keep it up after that with March missing). We need to update the software to allow processing of past dates and to make the processing automated. We don’t have anyone currently putting in reliable programming time to fix this, unfortunately. We’re hoping to recruit and get progress back on track soon.

Here are the relevant issues:

Automatic running of crowdmatches on schedule (#163) · Issues · Snowdrift.coop...

enable running crowdmatches at specific date (#162) · Issues · Snowdrift.coop...

[wolftune]

UPDATE: The issue 162, running crowdmatch at specific date, has now been fixed! Thanks to GitLab user shak-mar (update: I now know that’s @photm here)

While we still currently need to run them manually, we now have the ability to run the commands to catch up on the missing crowdmatches and get back on track there. I hope we’ll get to that soon!

[photm]

@nosovnikolay Crowdmatches are finally really working again and have been run:

[SOLVED] Crowdmatches not running, need to get back to functioning!

UPDATE: @chreekat and @photm did work that got this all back on track. Crowdmatches are up to date! I’m pretty sure we still have to run them manually, but if we forget, they can be run later using the stats from the normal monthly time. Only questions are around clearly documenting the process and considering adding more automated running of them.